Important Distinction: Your Reviews vs Reviews Left by Others
You have complete, unrestricted control over reviews you personally wrote using your Google account. You can change your rating from 1 star to 5 stars, update your comments, add new photos, or delete the review entirely at any time.
If you are a business owner trying to remove a review written by someone else, you cannot edit or delete it directly; you must follow Google’s official flagging process as detailed in our guide on How to Report Fake Google Reviews.
How to Edit or Delete on Mobile (iPhone & Android)
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Open the Google Maps App
Ensure you are signed in with the same Google account you used to write the review.
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Tap "Contribute" (+)
Tap the "Contribute" button in the bottom navigation bar.
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Tap "View your profile"
Tap your profile name or avatar to open your contributions dashboard.
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Locate the Review
Scroll down to the "Reviews" tab and find the business listing.
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Tap the Three Dots (⋮)
Select "Edit review" to update text, stars, or photos, or select "Delete review" to permanently remove it.
How to Edit or Delete on Desktop (Computer)
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Go to Google Maps in Your Browser
Visit maps.google.com and sign in.
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Open the Menu (☰)
Click the menu icon in the top left corner.
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Click "Your contributions"
Select the "Reviews" tab to see all your past written reviews.
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Click More (⋮) and Edit or Delete
Select "Edit review" or "Delete review" next to the appropriate business.
Editing Uploaded Photos and Star Ratings
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Updating Star Ratings: You can change your star rating independently of the written text.
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Adding or Removing Photos: Tap the camera icon inside the review editor to upload fresh images or tap the "X" on existing photos to remove them.
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Instant Update: Edits update in real time on the business's Google Maps listing.
Make Reviewing Frictionless for Real In-Person Customers
When customer issues are resolved swiftly, customers often use these exact steps to revise 1-star reviews into glowing 5-star ratings. TapQR helps you build positive customer relationships right at the counter.
- Encourages real-time positive feedback in your physical store.
- Drives authentic customer relationships that lead to glowing reviews.
- Create your review QR poster at https://app.tapqr.in/.
Frequently Asked Questions
Does deleting a review delete my photos too?
If the photos were uploaded as part of the review, deleting the review removes them. If uploaded directly to the business photos gallery, they may remain until deleted separately.
Does the business owner get notified when I edit my review?
Yes. Google notifies the business owner when a review is updated or its star rating changes.
Can I recover a review after deleting it?
No. Deleted reviews are permanently removed. If you wish to review the business again, you must submit a new review.
Official Sources & Policies Cited
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